Privacy Policy
1. Controller and contact details
The controller responsible for data processing described in this policy is:
activ factoring AG
Brienner Straße 23
80333 München, Deutschland
Phone: +49 89 548480
Email: support@af-ag.org
2. Scope of this policy
This policy applies to personal data processed through the website af-ag.org, including its English-language section under /en/. It does not apply to any offline processes or to third-party websites linked from this site.
3. Data we collect
We collect the following categories of personal data:
- Contact form data: name, email address, phone number if provided, company name if provided, and the content of your message.
- Technical data: IP address, browser type, device type, pages visited, and timestamps, collected automatically when you browse the site.
- Cookie data: information described in our Cookies Policy, collected only where you have given consent for non-essential cookies.
4. Purposes and legal basis
We process personal data for the following purposes, under the corresponding legal basis of the General Data Protection Regulation (GDPR):
- Responding to enquiries submitted through the contact form, based on your consent and our legitimate interest in providing the requested information (Art. 6(1)(a) and (f) GDPR).
- Operating, securing, and improving the website, based on our legitimate interest in maintaining a functional and secure service (Art. 6(1)(f) GDPR).
- Setting non-essential cookies, based on your consent given through the cookie banner (Art. 6(1)(a) GDPR).
We do not use personal data submitted through this site for automated decision-making or profiling, and we do not sell personal data to third parties.
5. Cookies and similar technologies
The website uses a small number of cookies to remember your cookie preference and, where accepted, to understand general usage patterns. Full details, including cookie names and durations, are set out in our dedicated Cookies Policy.
6. Third-party services
To operate the website we rely on the following categories of third-party service providers, who may process limited technical data as data processors or independent controllers:
- Web font delivery (Google Fonts) for typography used across the site.
- Icon delivery (Phosphor Icons) for interface icons.
- Embedded map services used on the Contact page to display our office location.
These providers may process your IP address as part of standard content delivery. We select providers that offer appropriate safeguards for any transfer of data outside the European Economic Area.
7. Data retention
Contact form submissions are retained only for as long as necessary to handle your enquiry and for a reasonable period afterwards to allow for follow-up, typically no longer than 24 months unless a longer period is required by law. Technical log data is retained for a limited period for security purposes and then deleted or anonymised.
8. Your rights
Under the GDPR, you have the right to request access to, correction of, deletion of, or restriction of processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interest. You also have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, contact us at support@af-ag.org. You also have the right to lodge a complaint with a supervisory authority, including the Bavarian data protection authority (Bayerisches Landesamt für Datenschutzaufsicht).
9. Data security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.